Delete your account
Last updated: 24 June 2026
You can delete your GROW account and personal data at any time. This page explains how, and what happens to your data, for the app operated by The Visionary Platform LTD.
Delete from within the app
- Open GROW and go to your Profile / Account settings.
- Choose Delete account.
- Confirm. Your account and associated personal data are scheduled for deletion.
Prefer to email?
Email [email protected] from the address on your account and ask us to delete it. We may ask a question or two to confirm it's really you before we action the request.
What gets deleted
We delete or anonymise the personal data tied to your account: your profile, garden data, photos, notes, listings and AI-generated content: within a reasonable period. We may keep limited records where the law requires (for example tax/transaction records) or to resolve a dispute. Aggregated, de-identified data may be retained. See our Privacy Policy for full detail.
Cancelling GROW Premium
Deleting your account does not automatically cancel a paid subscription bought through an app store. Those are managed by the store:
- iPhone/iPad: Settings → tap your name → Subscriptions → GROW → Cancel.
- Android: Google Play → Profile → Payments & subscriptions → Subscriptions → GROW → Cancel.
- Bought on the web: manage it from your account settings, or email [email protected].
Cancelling stops future renewals; you keep access until the end of the period you've already paid for. See our subscription terms.
Contact
Need help? Email [email protected].